Shipping policy

Thank you for choosing illumi Vision for your clothing needs. This shipping policy outlines our shipping process and procedures, with a special note regarding our "Push Your Vision" Debut Collection Restock.

Processing Time

All orders are processed within 2-3 business days from the date of purchase; orders may take up to 4 (IV) days after processing in order to ship. Please allow up to one week for your hoodie(s) to begin the shipping process.

Shipping Methods

We offer several shipping methods, including standard shipping (free), expedited shipping, and international shipping. Shipping fees and delivery times may vary depending on your location and the shipping method you select.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information. Please allow up to 24 hours for the tracking information to become available after an item has shipped.

Delivery Time

Delivery times may vary depending on your location and the shipping method you select. Standard shipping typically takes up to 7 business days, while expedited shipping takes up to 3 business days. International shipping may take longer depending on the destination country.

Shipping Restrictions

We currently ship to the United States, United Kingdom, and Canada. If you reside outside of these regions, we apologize for any inconvenience and hope to expand our shipping options in the future.

Customs and Duties

If you are ordering from outside the United States, please be aware that you may be subject to customs and duties fees. These fees are the recipient's responsibility and are not included in the shipping cost.

Shipping Delays

We are not responsible for shipping delays caused by events beyond our control, such as weather conditions, customs inspections, or carrier delays. We will do our best to keep you informed of any delays and work with you to resolve any issues via email or our Instagram @illumi.vision

Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are shipped to an incorrect or incomplete address. If you need to change your shipping address, please contact us as soon as possible via email or the contact page.

Contact Us

If you have any questions or concerns about our shipping policy or our "Push Your Vision" Debut Collection preorder, please contact us at support@illumivision.us

Thank you for choosing illumi Vision for your clothing needs.